Who We Are
Mobile Device Protection Association (MDPA) has more than 23 years of experience in providing repair and replacement protection for wireless mobile devices in case of damage or theft.
Mobile Device Protection Association was initially established to provide a service that was nonexistent at the beginning of the age of wireless communications. A protection plan for wireless beepers was a revolutionary concept and has evolved through the entire evolution of wireless communication to include the generational development of cellular telephones, devices, Wireless Point of Sale Terminals, and Broadband Access.
State of The Art Customer Service
After more than 23 years in business, MDPA realizes the importance of excellence in customer service and has developed a state of the art, proprietary, online membership data base and processing system that allows instantaneous membership activation at the point of sale for most wireless devices. Our online membership data base allows membership sign up and access to customer service 24 hours a day, seven days a week.
Should a MDPA member experience damage or theft to their wireless device they can file a Request for Service at any time of the day by logging into the members section of the website for direct access to our customer eservice representatives. With paper work minimized and processing streamlined, members have come to expect prompt and courteous attention to their wireless device issues.
The development of the MDPA online processing system has allowed us to offer wireless device protection plans at the lowest net cost in the industry and MDPA standard plans require no co-payment for either repair or replacement!